Customer support, answered
Thunder.AI brings WhatsApp, Instagram, Messenger, Telegram and your website chat together — and answers the routine questions for you, in Arabic and English, around the clock.
No card required · Set up in an afternoon · Arabic & English
A sample conversation, replayed.
Works where your customers already are
Five inboxes, three staff and a phone that never stops — replaced by one screen and an assistant that already knows your prices.
WhatsApp, Instagram, Messenger, Telegram and your website chat arrive in the same place, with the customer's history attached. Your team stops switching apps and stops missing messages.
The assistant detects the language of each message and answers in it. No settings to flip, no separate bot per language.
It replies from the services, products, prices and opening hours you entered — and hands over to a human when it does not know.
Unlimited team members on every plan. Assign a conversation, leave a private note, take over mid-chat.
Volume by channel, busiest hours, what the assistant answered and what it escalated — so you know what to fix.
Each business gets its own private workspace. We never combine data between businesses, never sell it and never use it for advertising. Access tokens are encrypted at rest, and you can disconnect a channel or delete everything from the dashboard at any time.
No developer, no installation, nothing to host.
Sign in with Meta or paste your own credentials. Nothing to install, and no developer needed.
Add your services, products, prices, opening hours and common questions. The assistant answers from these and nothing else.
Everything arrives in one place. The assistant handles the routine questions and hands the rest to your team.
One plan, everything included. No card needed — we invoice you and activate the account once payment clears.
Everything, for one flat monthly fee.
Payment is by bank transfer — we send an invoice and activate your account once it clears. Questions, or need something bigger? Talk to us.
WhatsApp Business, Instagram direct messages, Facebook Messenger, Telegram, and a chat widget for your own website. All of them arrive in one shared inbox.
Yes. It detects the language of each message and replies in Arabic or English accordingly, around the clock.
Only from what you enter yourself: your services, products, prices, opening hours and answers to common questions. It does not invent information about your business, and it hands the conversation to a human when it does not know.
100 JOD per month with every channel, unlimited conversations and unlimited team members included. Payment is by bank transfer — we invoice you and activate the account once it clears. There is no card form anywhere in the product.
Support for WhatsApp Coexistence is being rolled out — it lets a business keep using the WhatsApp Business app on the same number that is connected to the inbox, with messages synced both ways. Ask us about availability for your number.
Yes. The assistant handles routine questions and your team answers everything else from the same inbox. You can switch automatic replies off entirely and use it purely as a shared inbox.
Thunder.AI is operated by Thunder Haus and sold to businesses as a subscription. Each business connects its own WhatsApp Business account, Instagram account or Facebook Page to its own private workspace.
We receive the messages that a business's customers send it, store them in that business's private inbox, and show them to its staff. Staff reply from the same inbox, and the assistant can reply automatically using only the information that business entered itself — its services, prices, opening hours and answers to common questions.
Each business can only ever see its own data. We do not combine data between businesses, sell it, or use it for advertising. Access tokens are encrypted at rest, and a business can disconnect a channel or delete its account at any time.
Connect your first channel today. Set up takes an afternoon, and a person answers when you write to us.